Contact Us

When it comes to the well-being of your pet, you can't trust just anyone to properly care for them. You can put your worries to rest when you bring them to VIP's Pet Hotel. Our team of caring and experienced professionals work hard to provide your pet with the highest standard of care during their stay with us. From pet grooming to boarding, we have everything your pet could need. So while you're away, let your dog play!

This is our policy regarding pick up and drop off for ANY of our services

NOTE - Our facility is staffed 24 hours a day, but our pick up and drop off hours are limited to:

Monday - Friday 8AM to 6PM
Saturdays - 10AM to 2PM
Sundays - Closed

For pickup and drop off times falling outside of this schedule there is a $25 after hours pick up or drop off charge.

IF YOU ARE USING:

Boarding
Daycare

You must text this number by 8:30 am the day of services: 312.454.0183

Meaning we will not be responsible and will NOT pick up your pet UNLESS you text this number and get a confirmed reply.
This is for the safety of all of the pets we care for and to make sure they safe at all times and accounted for.

IF YOU ARE:

A current client who would like to check on your pet or request videos of your pet while it is being cared for:

TEXT THIS NUMBER (No Direct Calls Please):

312.545.3546

For All Other Questions, Comments, Concerns or Arrangements

PLEASE CALL (no texting this number)

773.696.5302

ALL PHONES ARE RESPONDED TO:

Monday - Sunday from 8AM to 6PM

IF THIS IS AN EMERGENCY CONTACT:

312.545.3546

If you have any questions or concerns about any of our services, feel free to fill out the information below and someone will get in contact with you as soon as possible.

Sit. Stay. Play.